Website Terms of Use

Terms governing use of this website and the direct-booking process.

Effective date: October 10, 2026

These Website Terms of Use ("Terms") govern your use of hemingwayhorizons.com and the online inquiry and direct-booking tools provided by Hemingway Horizons, LLC ("Hemingway Horizons," "we," "us," or "our"). By using this website or submitting an inquiry or booking request, you agree to these Terms and acknowledge our Privacy Policy.

Website Information

We strive to keep property descriptions, photographs, amenities, availability, rates, fees, and other information accurate and current. Website content is provided for general information and may change without notice. Photographs and descriptions are illustrative, conditions and amenities may change, and inadvertent errors may be corrected. Nothing on this website guarantees availability or creates a reservation.

Reservations and Rental Agreement

Submitting an inquiry, quote request, or booking form does not by itself create a confirmed reservation. A reservation becomes binding only when we issue confirmation, required payments or authorizations are successfully completed, and any required rental agreement is accepted or signed. The reservation confirmation, quote, cancellation policy, and rental agreement contain the controlling terms for a stay. If these Website Terms conflict with an executed rental agreement or confirmed reservation terms, the rental agreement and confirmed reservation terms control for that stay.

Eligibility and Guest Information

The primary renter must be at least 25 years old, have legal capacity to contract, be present for the stay unless we agree otherwise in writing, and provide accurate and complete information. A person making a reservation for a group represents that they are authorized to provide the group’s information and accept applicable booking terms on the group’s behalf. Occupancy limits, adult and child limits, pet restrictions, and other house rules shown in the listing or rental agreement apply.

Rates, Fees, Taxes, and Payments

Rates, fees, taxes, deposits, payment schedules, and cancellation terms are disclosed during the booking process or in the applicable quote, confirmation, and rental agreement. Amounts may vary by dates, length of stay, occupancy, availability, season, and booking source. We may correct obvious pricing, availability, or calculation errors before confirming a reservation. Payment processing is provided through third-party processors and is subject to their security procedures and applicable terms.

Cancellations, Changes, and Travel Protection

The cancellation and change terms displayed for the selected dates and included in the confirmed reservation or rental agreement govern. Website Terms do not create any additional cancellation or refund right. Optional travel insurance, if offered, is provided by a third party under its own policy terms, eligibility rules, exclusions, and claims process.

Permitted Use

You may use this website only for lawful personal purposes, including reviewing the property, checking availability, requesting information, and making a legitimate reservation. You may not:

Intellectual Property

The website design, text, photographs, graphics, logos, and other content are owned by Hemingway Horizons or used with permission and are protected by applicable intellectual-property laws. You may view and print limited portions for personal trip-planning purposes. No other license or ownership right is granted.

Communications

By providing contact information, you authorize us to send communications reasonably necessary to respond to your inquiry or service a reservation. Marketing email or SMS communications will be sent only as permitted by law and, when required, with your consent. SMS consent is not a condition of booking. Message frequency varies; message and data rates may apply. Reply STOP to opt out of SMS messages and HELP for assistance.

Third-Party Services and Links

This website uses or links to services provided by others, including OwnerRez, payment processors, mapping services, travel-insurance providers, and other vendors. We do not control third-party websites or services and are not responsible for their independent content, availability, security, or privacy practices. Use of those services may be subject to additional third-party terms.

Disclaimer

To the fullest extent permitted by law, this website and its content are provided "as is" and "as available." We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components. We disclaim implied warranties relating to the website, including merchantability, fitness for a particular purpose, and non-infringement. This disclaimer concerns the website; warranties or obligations expressly stated in a confirmed reservation or rental agreement remain governed by those documents and applicable law.

Limitation of Liability

To the fullest extent permitted by law, Hemingway Horizons and its members, managers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the website or reliance on website content. Our aggregate liability for a website-related claim not governed by a rental agreement will not exceed the amount, if any, you paid directly to us to use the website. Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Responsibility for Misuse

You are responsible for losses, claims, or expenses reasonably arising from your unlawful use of the website, fraudulent information, infringement of another person’s rights, or material violation of these Terms, except to the extent caused by our own negligence or unlawful conduct.

Governing Law and Venue

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Any court proceeding concerning these Website Terms or use of this website must be brought in a state or federal court with jurisdiction in or over Grand Traverse County, Michigan, unless applicable law requires otherwise.

Changes, Severability, and No Waiver

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively. If any provision is found unenforceable, the remaining provisions remain effective to the fullest extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.

Contact Us

Questions about these Terms may be sent to Hemingway Horizons, LLC at ben@hemingwayhorizons.com or (231) 620-8013.